jeet win Privacy Policy
This policy clearly explains how your personal information is collected, for what purpose it is used, and how it is kept secure.
Types of Information Collected
1.1 — Registration and Identity Information
We collect information you provide when creating an account on jeet win. This includes your full name, date of birth, national ID or passport details, mobile number, email address, and residential address. This information is used during the account verification (KYC) process.
1.2 — Financial and Transaction Information
Relevant financial information is collected during deposit and withdrawal activities. This includes amounts sent or received via bKash, Nagad, Rocket, or bank transfer, as well as transaction records. Full payment card numbers or bank PINs are never stored.
1.3 — Technical and Device Information
When you use the jeet win website or app, some technical information is collected automatically. This includes IP address, browser type, operating system, device identifier, session duration, and your navigation patterns on the site. This information is used for security monitoring and service improvement.
1.4 — Cookies and Tracking Technologies
We use cookies and similar technologies that make your browsing experience easier and save your preferences. If you do not want cookies, you can disable them by changing your browser settings, though this may limit some site functionality.
Purpose of Information Use
2.1 — Service Operation and Account Management
The primary purpose of collected information is to keep your account active, process transactions, and deliver all jeet win services properly. This includes processing deposits and withdrawals, enabling gameplay, and providing bonuses.
2.2 — Identity Verification and Fraud Prevention
We use your information to confirm that each account is registered under a real individual. This helps prevent money laundering, identity theft, and other financial fraud. As stated in our Terms and Conditions, only one account per person is permitted.
2.3 — Customer Support
When you seek assistance via 24/7 live chat or email, your account information and activity history allow the support team to resolve issues quickly and effectively.
2.4 — Ensuring Responsible Gaming
By monitoring play patterns, we help identify potentially harmful behaviour and can alert users in a timely manner in accordance with our responsible gaming guidelines.
2.5 — Promotional Communications
With your consent, we may notify you by SMS or email about bonus offers, promotions, and new additions to the platform. You may request to stop receiving these communications at any time.
Data Storage and Security
3.1 — Encryption and Security Measures
jeet win transfers all data using SSL (Secure Socket Layer) encryption technology. Data stored on our servers is protected with industry-standard encryption. Firewalls and intrusion detection systems are kept active to prevent unauthorised access.
3.2 — Data Retention Period
All relevant information is retained while your account remains active. Even after an account is closed, financial transaction records may be retained for a specified period to meet legal obligations.
3.3 — Sharing Information with Third Parties
jeet win does not sell your personal information to any third party. However, in limited cases, necessary information may be shared with service provider partners (such as payment processors). These partners operate under strict confidentiality agreements and may only use that information for specified purposes.
Relevant information may be provided upon receipt of a lawful directive from a legal authority or a court order.
User Rights
4.1 — Right to Access Information
You may view the information stored in your account at any time and request corrections if needed. Incorrect or outdated information should be updated as soon as possible.
4.2 — Right to Correct Information
If there is any error in your stored information, you may contact the support team to request a correction. Additional documents may be required when changing identity verification details.
4.3 — Right to Withdraw from Promotional Communications
If you do not wish to receive communications about bonuses or offers, you may request to unsubscribe at any time via live chat or email. This will not affect necessary account-related messages sent to you.
4.4 — Right to Close Account
You may request to permanently close your account if you wish. All pending transactions must be settled before the account is closed, and the general terms described on jeet win's About Us page will apply.
Protection of Minors
All jeet win services are strictly for individuals aged 21 or older. We do not knowingly collect any information from those under 21. The date of birth provided during registration is verified, and if there is any suspicion of an age limit violation, the account is suspended immediately.
External Links and Third-Party Sites
If you visit an external website through the jeet win platform, that site's own privacy policy will apply. We are not responsible for how your information is used on third-party sites. You are therefore advised to read their privacy policy before using any external site.
Changes to the Policy
jeet win reserves the right to update this privacy policy as needed. Any significant changes will be announced on the website. Continued use of the service after a change will be taken as your agreement to the revised policy.
Contact and Complaints
If you have any questions or complaints about this privacy policy, please contact our support team. We provide assistance 24/7 in Bengali and English via live chat and email.
- Email: [email protected]
- Live Chat: Available at the bottom right corner of the website